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Reflecting 20 Years of Continuous Refinement through Close Collaboration with Our Customers

Key factors set Ultramain apart from any other system available today:

Ultramain is a comprehensive, fully integrated maintenance and logistics system that was designed to meet the complex needs of your industry. Ultramain is the only maintenance and engineering software your organization needs to completely manage its maintenance and logistics operations. Its modular and flexible architecture allows Ultramain to be implemented in different ways to meet the varied requirements of diverse organizations. With a single system supporting the whole of your maintenance and support chain, you can concentrate on improving the utilization of your workforce, thereby driving down costs. Remove the non-value-add activities from your organization and you can accomplish more with fewer resources.

With a single yet modular core system that is easy to learn and easy to use, your maintenance and logistics teams can perform at optimum efficiency. This translates to an operation that delivers maximum effectiveness with minimal effort, so that you can focus upon strategic, value-add projects, instead of spending your time coordinating multiple software programs from multiple vendors.

 

Business-Process Driven

Today’s diverse and flat organizations operate most effectively when they follow well-established and well-understood business processes. Ultramain is based on proven business practices that are built into and fortify the system’s functionality. However, even within the realm of best business practices, no two businesses operate exactly the same. Ultramain is designed for flexibility: it adapts to the distinct requirements of different organizations and their particular organizational structures, workflows, and processes. Ultramain’s built-in adaptability comes from its system setup and is easily applied through simple software switches. This means that as your business evolves, Ultramain evolves to reflect your changing requirements.

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Clear Business Benefits—from Productivity to Profitability

Ultramain is designed to help you manage your business more effectively. With Ultramain, you can increase asset utilization and streamline your logistics and procurement processes, and thereby dramatically increase your profitability and competitiveness. You eliminate duplicate as well as non-value-add functions, so your mechanics can concentrate on the work that adds to your bottom line.

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Exceptional Capabilities and Maturity

Ultramain has been continuously developed, enhanced, and refined since 1985, when it was first released. And our customers have always played a key role in this process. Our persistent pursuit of ever-better software, guided by direct, honest input from those who deploy and use Ultramain every day, allows us to offer a superior maintenance and logistics software solution. Years of refinement have made Ultramain a truly peerless solution for today’s maintenance and logistics enterprises.

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Unique Enhancement Methodology

Our enhancement methodology for Ultramain is unique: All software enhancements—whether customer-inspired or part of our development path—are woven into one rich code base. Separate one-off versions of Ultramain do not exist—only one modular system for all. As a result, you will never find yourself at a dead end with Ultramain. Instead, Ultramain places at your fingertips the combined intellectual capital of forward-thinking organizations from all over the world.

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Collaborative User Community

Ultramain users worldwide collaborate regularly, sharing ideas and comparing business practices and successful approaches. The unified nature of Ultramain allows operators of all sizes and in many different geographic locations to leverage the experiences of others and, in turn, impart their knowledge to their colleagues in the industry.

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Fits Your Requirements

Again, no two businesses organize or operate in exactly the same way. Ultramain’s architecture is designed to fit your organization—not force you to reorganize your operations to accommodate your chosen software. You control how Ultramain is presented to your users. Based on user roles that you define, Ultramain gives your technicians and engineers just the information they need to perform their tasks—no more and no less. These focused views facilitate more efficient operations. And this streamlined, role-based functionality maximizes simplicity and ease-of-use while it minimizes training needs.

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Leverages Today’s Technology

Few products have undergone the transformations that Ultramain has over time to ensure its availability on the most successful, proven technologies. Today, Ultramain operates on client/server and web-based technologies. However, introducing Ultramain to your operations does not force you into IT change; rather, Ultramain provides a path to the future when you are ready to go there. Because of our commitment to keeping Ultramain current with the relevant technology of the day, you will never be backed into a technology corner with Ultramain.

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Straightforward Usability

Any user familiar with the Windows desktop look-and-feel will quickly become productive with Ultramain. The system’s consistent design, sensible layout, and one-button online help give users a powerful yet easy-to-use tool for doing their jobs. Ultramain’s sophisticated workflow routing automatically delivers necessary information to those who need it—when they need it. Ultramain’s intelligent Action Desk™ push-oriented architecture keeps users from having to hunt for information. And because we continuously refine and update Ultramain’s usability based on feedback from our customers, the software becomes ever more capable and usable with each new release.

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Designed for Integration

With Ultramain’s modular yet integrated design, the system captures data once and populates it throughout the entire system, making critical information available to other users based on their established permission levels. Data that is updated or modified in one Ultramain module is automatically changed in all other relevant modules—you don’t have to capture the data again and again across different software systems. And Ultramain’s proven integration architecture allows quick integration with scheduling software, technical documentation libraries, and accounting and payroll applications. Ultramain also seamlessly integrates with desktop applications such as Microsoft Excel, Project, Word, and Adobe Acrobat, and works with many popular electronic mail solutions. Naturally Ultramain supports the use of bar-code, radio frequency, and handheld devices for ease of data capture and mobile use.

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A Full Suite of Implementation Services

A software system, no matter how advanced and in-depth, is just one part of an all-inclusive maintenance and logistics management implementation. To complete the package, we provide a full range of professional services, including best practices, gap analyses, modification design and development, product installation and configuration, user training, data migration, and project management—all designed to ensure your total success with Ultramain. Every step of the way, our proven implementation methodology, applied by our experienced implementation team, carefully guides you to optimal effectiveness and efficiency with Ultramain. When time is of the essence, choose our Fast-Path Implementation approach to quickly bring your operations live with Ultramain.

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Rapid, Accurate Implementation

Our Fast Path implementation approach is without equal in the industry. With our Fast Path approach, we take the lead in systems and data initialization, as well as system deployment. We set Ultramain’s rich cadre of best business practices to work for you in ways that best fit your organization and your business methodologies. And we do so according to a highly structured and efficient schema that gets your operations up and running with Ultramain—quickly and effectively.

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Comprehensive Customer Support

Ultramain support is just a phone call or a few keystrokes away. Our skilled support staff is available via telephone or email, or even at your site. In addition, we provide problem investigation and resolution services that help you identify and analyze any obstacles to top-notch system performance. We know that effective knowledge transfer is the key to your continued success with Ultramain, so our seasoned trainers focus upon ensuring that your personnel know how to fully leverage Ultramain’s rich capabilities for optimal productivity.

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Ultramain is not a point solution…

Ultramain is crafted to streamline and enhance the flow and usability of the critical information that is the lifeblood of your organization—from maintenance requirements to audit trails to purchase orders. Ultramain’s robust functionality, combined with its adaptable design and straightforward usability, can help you boost productivity dramatically. Think what more than twenty years of continuous software refinement in close collaboration with our customers can bring to your operations—regardless of your size, location, or complexity. Ultramain is not a point solution, so it has your maintenance, engineering, and logistics needs covered, now and in the future.

… and that’s the point.